1. Information we collect

When you place an order, we collect:

• Your name and email address
• Your phone number (if provided)
• Your delivery address
• Your order and payment details

Payments are processed securely by PayFast. We do not store your card or banking details.

2. Why we collect it

We use your personal information to:

• Process and fulfil your order
• Send you order confirmation and shipping updates
• Respond to queries or complaints about your order
• Comply with our legal obligations

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. How we store it

Your information is stored securely on our platform, which is hosted in the European Union (Ireland) on Supabase infrastructure. Access is restricted to authorised personnel only.

We retain your personal information for as long as necessary to fulfil the purposes described above, and in accordance with applicable South African law.

4. Your rights under POPIA

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

5. Cookies and local storage

This store uses browser local storage to remember your shopping cart between visits. No tracking cookies or third-party advertising technologies are used.

6. Contact us

To exercise any of your rights, or if you have questions about this privacy policy, please contact us:

Peters Coffee Shop · william.gagiano@outlook.com

Information Regulator of South Africa: www.inforegulator.org.za